Questions & Answers

Questions and Answers

Renting Information

HOW DO I GO ABOUT RENTING ITEMS FROM URBAN ANTIQUITIES?

It’s pretty easy actually. First, pick out the items you’d like to have for your event. Then, give us a ring or send us an email at breanne@urban-antiquities.com and we’ll give you a price on the items you’ve selected along with a delivery estimate.

Next, if you’d like to reserve these items, we require a 50% deposit once you book the items. The remaining 50% is due 1 week prior to the big day. We’ll be in touch 48 hours prior to the delivery to discuss any last minute details. We will drop off your rentals at the pre-determined time and then we’ll come back and pick up the items when your event is over.

HOW LONG IS THE RENTAL PERIOD?

The rental period offered is generally one day. We also offer hourly rentals – which are a great option for photographers or others needing our items for less than five hours. Please make note, delivery is not available to those needing hourly rentals. If you’d like to rent an item for an extended period of time, like a week – we can most definitely fulfill your request. This is a great option for commercial shoots, movie sets, home staging, pop-up shops and window displays.


DO YOU HAVE A CANCELATION POLICY?

We understand things come up, and sometimes you are unable to follow through with your rental contract. We honor full refunds if you decide to cancel at least 60 days before your event. Within 59 days or less prior to event date, the Deposit is non-refundable.


Delivery Information

WHAT’S THE DEAL WITH DELIVERY?

At this time, we are only able to deliver within the DFW metroplex. We generally require a $350 minimum rental cost to qualify for delivery, but this can vary based on the situation and delivery request.

CAN I PICK UP THE RENTALS MYSELF?

You sure can! Before picking up your order, please inform us of your vehicle of transport and we will let you know if it’s approved or not and schedule a time for your pick-up.


What to Choose...

I WANT TO RENT SOME STUFF BUT I’M HAVING TROUBLE DECIDING WHAT TO CHOOSE. CAN YOU HELP?

Of course, give us a call, we would love to help you chose the right pieces to achieve what you want and within your budget.

CAN I COME SEE YOUR INVENTORY IN PERSON?

Sure, we love showing off our stuff! Make an appointment to come to the warehouse and we can help you choose the right pieces for your event.


I’M LOOKING FOR SOMETHING SPECIFIC…

We’d love to help you find the perfect item. We love treasure hunting, it’s our favorite pastime. Let us know what you have in mind and we’ll try and help.


Pricing & Policies

HOW MUCH SHOULD I EXPECT TO PAY?

Our current pricing reflects our daily rental rates. Please call or email us for a custom quote if you are interested in an hourly or weekly rental. Prices vary depending on the piece, but generally sofas and settees run $125- $400 per day, upholstered chairs around $55- $95, tables and trunks run about $30-$150 and doors, windows and other large props are $30-$150. Small props and detail items range between $5-$60.

WHAT IF I STAIN IT, BRUISE IT OR BREAK IT?

We get it, accidents happen. Up front, we require clients to sign a damage waiver. Tabletop and detail items returned damaged due to negligence or misuse will be assessed at a fee of three times the rental rate. For our furniture and non-tabletop items, we first try to repair and clean them ourselves – however, if the item is beyond repair and needs to be removed from inventory, we will assess the value at three to five times the rental rate or the actual replacement cost.